Study the following passage and given answer the questions.

Modern living has programmed our lives to a hectic, monotonous schedule that we have forgotten the gentle smile that once fleeted the human face. Smile has she power dissolve all worries. It has the all-pervasive ability us from abysmal depth of gloominess. We should not be cowed down by work pressure that constant frown imprisons our face.
 In built confidence and positive attitude help a smile to blossom. A face bereft of smile makes us unarmed for it is the smile is a pleasant weapon which resists all hurdles and problems that depress us. If we learn to smile in a crisis it shows that we have the forbearance and courage to face the crisis. A smile, after all helps us preserve our perfect present unmindful of our past or future.

‘Smile’ is referred to as a pleasant weapon because

Pick out the most appropriate word from the words given below each sentence to complete it meaningfully. In the past, Zimbardo   ________ many aspects of social psychology.

Select the most appropriate meaning of the given idiom.

Draw the line

Directions: Read the following passage and answer the questions as directed.

Start-ups troubled by the so-called angel tax may soon receive some (A)______from the government. On Monday, the Centre set up a five-member working committee to look into revising the (B)norms of the angel tax imposed on start-ups. The tax, which was first introduced in 2012 to curb money-laundering through the (i) at bloated prices, has caused a lot of anguish among start-up investors in the country. Start-up owners have complained that income tax officials have asked many start-ups to cough up money when they try to attract capital into their entities by issuing new shares. For its part, the IT department fears that start-ups may be used as convenient tools to launder illegally acquired money, so a tax on investments beyond a certain threshold is (ii). (C) But while the (1) unintended of such an angel tax may be (2) benefits, the arbitrary nature of it means the cost of (3) intent consequences could be larger than the supposed (4) justifiable. In trying to curb money-laundering, Section 56(2)(viib) of the Indian Income Tax Act, 1961 gives income tax officials a free hand to harass even genuine start-ups looking to raise investments for their growth. Under the Act, the IT department is free to arbitrarily decide the fair value of a company’s share and tax start-ups if the price at which their new shares are sold to investors is higher than the fair value of these shares. The broad-brush tax on all investments means an unnecessary cost is (iii)community simply because of the lack of better means at the government’s disposal to tackle black money.

The committee set up by the government will, among other things, consider raising the threshold beyond which new investments into start-ups will be taxed. It is expected that start-ups with aggregate paid-up share capital and share premium of less than ₹25 crore, against the previous threshold of only ₹10 crore, will not be taxed while attracting new investment. This would definitely make life easier to a certain extent for angel investors and start-ups. But it will not address the real problem with the angel tax, which has to do with the unbridled power that it vests in the hands of the income tax authorities. Investors, foreign or domestic, may become wary of investing in new ideas when they are taxed while risking money on untested ventures. So the government should look to withdraw the angel tax and focus instead on building the capability to better identify and rein in illegal wealth. Otherwise it risks killing the nascent start-up ecosystem in the country.

Which of the following words should fill in the blank in (A) to make a contextually correct and meaningful sentence? 

Select the most appropriate option to substitute the underlined segment in the given sentence. If there is no need to substitute it, select ‘No substitution required’.

A team of biologists have been discovered four new species of horned frogs in the North Eastern region of India.

Read the given passage and answer the questions that follow.
There are five basic features of services. These features distinguish them from goods. The first is that services are intangible. They are experiential in nature. One cannot taste a doctor’s treatment, or touch entertainment. One can only experience it. An important implication of this is that quality of the offer can often not be determined before consumption or before purchase. It is, therefore, important for the service providers that they consciously work on creating a desired service so that the customer undergoes a favourable experience. The second important characteristic of services is inconsistency. Since there is no standard tangible product, services have to be performed exclusively each time. Different customers have different demands and expectations. Service providers need to have an opportunity to alter their offer to closely meet the requirements of the customers. Another important characteristic of services is the simultaneous activity of production and consumption being performed. This makes the production and consumption of services inseparable. While we can manufacture a car today and sell it after, say, a month; this is often not possible with services that have to be consumed as and when they are produced. For example, the services of a teacher, doctor or lawyer. Service providers may design a substitute for the person by using appropriate technology but the interaction with the customer remains a key feature of services. Automated Teller Machines (ATMs) may replace the banking clerk for the front office activities like cash withdrawal and cheque deposit. But, at the same time, the presence of the customer, is required and his/her interaction with the process has to be managed. Services have little or no tangible components and, therefore, cannot be stored for a future use. That is, services are perishable and providers can, at best, store some associated goods but not the service itself. This means that the demand and supply needs to be managed as the service has to be performed as and when the customer asks for it. They cannot be performed earlier to be consumed at a later date. For example, a railway ticket can be stored but the railway journey will be experienced by a traveller only when the railways provide it.

What is the key feature of any service?

'To smell a rat' means- 

Direction: In the following questions, a sentence has been given in Active voice. Out of the four alternatives suggested, select the one which best expresses the same sentence in Passive voice.

This picture had been drawn by me.